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Adobe Software Is Now Unavailable in Venezuela, Due to US Sanctions

Oct 8, 2019 by CharismaticMannequin

Any creatives using Adobe’s software in the South American country are out of luck if they relied on the software for work and income; they’ve been effectively cut off. Why? President Trump banned all trade with the country back in August, sanctioning them, and effectively cutting their access to US products such as Adobe’s software suite.

“Users have until 28 October to download content, after which accounts will be deactivated, Adobe said.

It is unclear whether other technology firms will follow suit.

On a help page, the firm explained: "The US government issued executive order 13884, the practical effect of which is to prohibit almost all transactions and services between US companies, entities and individuals to Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela." 

It said it had no idea how long the sanctions would be in effect but added: "We will continue to monitor developments closely and will make every effort to restore services to Venezuela as soon as it is legally permissible to do so."

It said it "was unable to issue refunds" because the sanctions included "sales, service, support, refunds, credits, etc". (BBC)

Because Adobe moved to a subscription-only model some time ago, it means that anyone in Venezuela wishing to use Adobe software would have to seek an older iteration locally. There is of course the option of using a VPN to access a purchase account – though we’re not 100% certain that would work (and don’t advise anyone to skirt laws or official sanctions without proper legal advice).

Hopefully the sanctions are lifted or relaxed somewhat soon; much more than creative software is likely to be at risk, and could negatively affect a significant portion of Venezuela’s population.


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